Privacy

Folded Space is a trading name of Charles McFarlane, a sole trader based in the United Kingdom.

I take your privacy seriously and only collect and use personal information where it is necessary to run my business and provide my services.

Information I collect

If you contact me or work with me, I may collect information such as your name, email address, company name and any other information you provide as part of an enquiry or project.

This website does not use its own advertising or analytics tracking cookies.

The website’s hosting provider, Cloudflare, processes technical information such as your IP address and browser request details to deliver and protect the website.

Website enquiry form

The form collects your name, email address, selected enquiry topic and message, together with any optional project or training information you choose to provide. I use this to respond and discuss the services you are interested in.

Where your enquiry asks me to take steps towards a contract with you, that is the basis for the relevant processing. For other correspondence, I rely on my legitimate interests in responding to enquiries and managing business relationships.

When you press Send enquiry, your browser sends the form directly to Web3Forms (operated by Web3Creative), which processes it and delivers it by email to my business mailbox, provided by Namecheap Private Email. Web3Forms also stores a copy of the submission. The form does not subscribe you to marketing or send an automatic confirmation email.

Correspondence is kept according to the retention criteria below, including useful records of discussions and agreements.

The form checks your entries in the browser and includes a hidden spam-detection field. Web3Forms applies its own server-side spam protection and receives technical information about the submission, including your IP address. It uses service providers for spam checks, which may involve processing your IP address and email address. The form does not store drafts in your browser, and its application code does not log names, email addresses or messages.

Cloudflare, Web3Forms and the email provider may maintain technical, security and delivery records under their own service arrangements. I have set Web3Forms’ submission-retention period to one year. I review enquiries and delete records earlier where they are no longer needed. Copies in my mailbox are handled according to the criteria below.

Provider processing may take place outside the UK, including through Web3Creative in India and its service providers. Web3Forms describes its processing, sub-processors and international-transfer safeguards, including standard contractual clauses and the UK Addendum where applicable, in its Data Processing Agreement and Privacy Policy. Cloudflare describes its international-transfer safeguards in its Data Processing Addendum, and Namecheap describes international processing in its Privacy Policy.

How I use your information

I may use your information to:

Where applicable, I process this information because it is necessary to take steps towards or fulfil a contract with you, to comply with legal obligations, or because I have a legitimate business interest in managing client relationships and operating Folded Space.

Booking, payment and calendars

Bookings are managed through Cal.com, and payments are processed through Stripe. Information you provide when booking, including your contact details and answers about your learning goals, is used to arrange and deliver your session.

Cal.com checks availability against my connected iCloud and Google calendars. Booking details are added to my iCloud calendar to help me manage and deliver your session.

Privacy during training sessions

I treat information, projects and materials you share during training as confidential. I use them to deliver your session and any agreed follow-up, and do not publish them or use them in marketing without your permission.

Online sessions may take place through Cal Video or Google Meet, where agreed as part of the session arrangements. These providers process information needed to operate the call, which may include audio, video, screen sharing, chat and technical connection data. Cal Video uses Daily’s video infrastructure.

Other than processing by the service providers described in this notice, I only disclose confidential session information with your permission or where required by law.

Session recordings and notes

Recording is optional and switched off by default. I will ask for your agreement before recording starts. You can decline without affecting your training, or ask me to stop recording at any time.

Recordings are made to give you a reference to the topics and techniques covered. I may also review them to answer your questions or support further training. Depending on what is shared during the session, recordings may include your voice, image, screen and project materials.

I may keep brief written notes about your learning goals, topics covered and agreed next steps. Saved transcription and AI meeting notes are not enabled by default.

Recordings and notes are treated as confidential. Access is restricted to me and, where shared, the learner concerned, except for service providers processing or storing the information, or disclosures required by law. I do not publish these materials or use them for marketing without separate permission.

Where recordings are stored

Recordings normally remain with the video provider. I do not routinely download a separate archive copy.

I may download a recording where needed for a specific task, such as preparing a shorter excerpt you have requested. Any downloaded recording or edited copy is subject to the same confidentiality arrangements.

Video and storage providers may apply their own retention periods, automatic deletion rules and backup arrangements. Provider-hosted recordings or sharing links may expire, and deleting a recording from active storage does not necessarily remove provider backup copies immediately.

Recording availability

Recordings are provided for your personal learning and reference, not as a permanent archive. Where a recording is available to download, please save your own copy promptly if you wish to keep it.

I may delete recordings as part of routine storage management or when they are no longer needed for learning support or agreed follow-up. Unless we expressly agree otherwise, I do not guarantee a minimum availability period or that an old recording can be recovered.

You can withdraw your agreement to continued storage of a recording or request deletion by contacting [email protected]. If a legal obligation requires me to retain particular information, I will explain any applicable restriction.

Embedded content

Portfolio videos on this website are hosted by YouTube and Facebook.

Some YouTube preview images load directly from Google’s thumbnail server before playback, as they approach the visible part of the page. These images are not saved on this website’s server. The image request shares your IP address and normal connection information with Google; it is configured without the referring page address or cross-site credentials. Loading a thumbnail does not load the video player. Other previews use image files hosted on this website.

Embedded portfolio videos are not loaded automatically when you visit the website. Selecting “Play” gives consent to load the identified provider’s player and to its cookies or similar storage for playback, analytics and advertising. No consent preference is saved: each player requires a fresh choice after a page reload. Inline players appear in the page; other videos may open in an overlay. YouTube and Facebook may receive information such as your IP address, browser details and the page containing the video when the player loads.

Select “Withdraw consent & unload” beneath an inline video to stop playback and remove its player. This prevents further requests from that player but does not delete information the provider has already received or stored. You can manage stored site data through your browser settings.

The provider is identified beside the Play control before you choose to load it. YouTube videos use its privacy-enhanced embedding mode; this does not mean that YouTube collects no information. See Google’s Privacy Policy, Meta’s Privacy Policy and Meta’s Cookies Policy.

External links

This website may contain links to external websites, including client websites and social-media services. Following one of these links will take you to a website operated by another organisation. Folded Space is not responsible for the privacy practices, cookies or similar technologies used by those external websites.

Sharing your information

I do not sell your personal information.

I may use trusted third-party services where necessary to operate my business and provide my services, such as email, cloud storage, file-transfer, hosting, accounting or payment services. These providers may process information as part of providing those services.

Business email is provided by Namecheap Private Email. Messages and contact information are processed by that service when you email me.

Booking and payment are provided by Cal.com and Stripe. When you select “Choose a time”, this website loads Cal.com’s booking popup, which connects to Cal.com and the service providers needed for scheduling and payment. They receive information needed to operate the booking flow, including technical connection data and any details you enter. The booking integration is not loaded before you click. You can also use the Cal.com text link to book directly on Cal.com in a new tab.

For information about each provider’s processing, see the privacy policies for Cal.com, Stripe, Apple (iCloud), Google, Daily, Namecheap and Cloudflare.

How long I keep your information

I keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing ongoing support, maintaining appropriate project and business records, and meeting legal, accounting or tax requirements.

Your rights

Under UK data-protection law, you may have rights relating to your personal information, including rights to access, correct or erase information I hold about you, or to object to or restrict certain uses of it.

If you have a question about your information or would like to exercise one of these rights, please contact me at [email protected].

You also have the right to raise a concern with the UK Information Commissioner’s Office (ICO).

See my business details and postal address.

Changes to this notice

I may update this privacy notice if the way Folded Space collects or uses personal information changes.

Last updated: October 2026